Shipping policy
Shipping Policy
Thank you for shopping with Ninja Desk Guardian.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received and confirmed.
Please note that orders are not processed or shipped on weekends or holidays.
Shipping Times
Delivery times vary depending on your location and shipping carrier.
Estimated delivery times are typically between 7–15 business days. However, delays may occasionally occur due to customs processing, carrier issues, weather conditions, holidays, or periods of high demand.
Please note that all delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive tracking information via email when available.
Please allow a few days for tracking information to update after shipment.
Shipping Delays
While we work hard to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs clearance procedures, weather conditions, or other circumstances outside our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect shipping address is provided, please contact us as soon as possible. We cannot guarantee changes can be made once an order has been processed.
Lost or Damaged Packages
If your package arrives damaged, defective, or if you believe it has been lost during transit, please contact us at sleepyhistorian8@gmail.com and we will work with you to find a suitable solution.
Contact Us
If you have any questions regarding shipping, please contact us at: